TY  - GEN
AB  - The implementation of information technology in the health care environment has grown rapidly in the last several years. Increased reliance on information systems can result in negative end-user acceptance and impact patient care when there are system issues or application downtime Enterprise monitoring is a means of preventing this negative impact on end-users and patients. This study reviewed enterprise monitoring of a laboratory information system at a multi-facility healthcare organization. This review was accomplished by gathering current monitoring parameters from the monitoring application IT staff workflow from the organization troubleshooting database and current staff training procedures. Though enterprise monitoring is effective at this organization areas to improve upon include improving alert instructions or unclear messages checking for obsolete system functionality looking for underutilized or misdirected alerts and implementing staff training documentation.
AD  - Oregon Health and Science University
AU  - Morey, Chris
DA  - 2006
DO  - 10.6083/M4125QW2
DO  - DOI
ID  - 2212
KW  - Medical Informatics
KW  - Clinical Laboratory Information Systems
KW  - Workflow
KW  - Documentation
L1  - https://digitalcollections.ohsu.edu/record/2212/files/2941_etd.pdf
L2  - https://digitalcollections.ohsu.edu/record/2212/files/2941_etd.pdf
L4  - https://digitalcollections.ohsu.edu/record/2212/files/2941_etd.pdf
LK  - https://digitalcollections.ohsu.edu/record/2212/files/2941_etd.pdf
N2  - The implementation of information technology in the health care environment has grown rapidly in the last several years. Increased reliance on information systems can result in negative end-user acceptance and impact patient care when there are system issues or application downtime Enterprise monitoring is a means of preventing this negative impact on end-users and patients. This study reviewed enterprise monitoring of a laboratory information system at a multi-facility healthcare organization. This review was accomplished by gathering current monitoring parameters from the monitoring application IT staff workflow from the organization troubleshooting database and current staff training procedures. Though enterprise monitoring is effective at this organization areas to improve upon include improving alert instructions or unclear messages checking for obsolete system functionality looking for underutilized or misdirected alerts and implementing staff training documentation.
PB  - Oregon Health and Science University
PY  - 2006
T1  - Enterprise monitoring at a multifacility healthcare organization
TI  - Enterprise monitoring at a multifacility healthcare organization
UR  - https://digitalcollections.ohsu.edu/record/2212/files/2941_etd.pdf
Y1  - 2006
ER  -