@article{ETD,
      school = {M.P.H.},
      author = {Clark, Elizabeth C.},
      url = {http://digitalcollections.ohsu.edu/record/2487},
      title = {The influence of health care utilization on member  satisfaction},
      number = {ETD},
      doi = {https://doi.org/10.6083/M42F7KQ1},
      recid = {2487},
      address = {2001},
}