TY  - GEN
N2  - Provider burnout in primary care is a concerning possibility in today’s healthcare environment. Providers commonly spend a great deal of time on administrative tasks and paperwork that do not require their level of training. A review of the literature suggested several ideas to improve office workflow and decrease provider burnout. To date, there are no published studies that have implemented strategies to test their effectiveness in improving workflow. This study  implemented selected interventions from the literature in a small primary care office and administered a pre- and post-intervention survey to measure the interventions’ effects on job satisfaction and productivity. This project was unique in studying the effects of implementing specific interventions from the literature into a practice and attempting to determine whether the effect was significant.
DO  - 10.6083/M4736PZ4
DO  - DOI
AB  - Provider burnout in primary care is a concerning possibility in today’s healthcare environment. Providers commonly spend a great deal of time on administrative tasks and paperwork that do not require their level of training. A review of the literature suggested several ideas to improve office workflow and decrease provider burnout. To date, there are no published studies that have implemented strategies to test their effectiveness in improving workflow. This study  implemented selected interventions from the literature in a small primary care office and administered a pre- and post-intervention survey to measure the interventions’ effects on job satisfaction and productivity. This project was unique in studying the effects of implementing specific interventions from the literature into a practice and attempting to determine whether the effect was significant.
AD  - Oregon Health and Science University
T1  - Exploring methods to facilitate the role of office assistants to improve primary care office workflow and job satisfaction
DA  - 2016-07-01
AU  - Robinson, Michael
L1  - https://digitalcollections.ohsu.edu/record/3003/files/3806_etd.pdf
PB  - Oregon Health and Science University
PY  - 2016-07-01
ID  - 3003
L4  - https://digitalcollections.ohsu.edu/record/3003/files/3806_etd.pdf
KW  - Burnout, Professional
KW  - Delivery of Health Care
KW  - Office Management
KW  - Nurse Practitioners
KW  - Primary Health Care
KW  - Workflow
KW  - Job Satisfaction
TI  - Exploring methods to facilitate the role of office assistants to improve primary care office workflow and job satisfaction
Y1  - 2016-07-01
L2  - https://digitalcollections.ohsu.edu/record/3003/files/3806_etd.pdf
LK  - https://digitalcollections.ohsu.edu/record/3003/files/3806_etd.pdf
UR  - https://digitalcollections.ohsu.edu/record/3003/files/3806_etd.pdf
ER  -