000003003 001__ 3003
000003003 005__ 20240502165434.0
000003003 0247_ $$2DOI$$a10.6083/M4736PZ4
000003003 037__ $$aETD
000003003 245__ $$aExploring methods to facilitate the role of office assistants to improve primary care office workflow and job satisfaction
000003003 260__ $$bOregon Health and Science University
000003003 269__ $$a2016-07-01
000003003 336__ $$aPortfolio
000003003 502__ $$bPh.D.
000003003 520__ $$aProvider burnout in primary care is a concerning possibility in today’s healthcare environment. Providers commonly spend a great deal of time on administrative tasks and paperwork that do not require their level of training. A review of the literature suggested several ideas to improve office workflow and decrease provider burnout. To date, there are no published studies that have implemented strategies to test their effectiveness in improving workflow. This study  implemented selected interventions from the literature in a small primary care office and administered a pre- and post-intervention survey to measure the interventions’ effects on job satisfaction and productivity. This project was unique in studying the effects of implementing specific interventions from the literature into a practice and attempting to determine whether the effect was significant.
000003003 650__ $$aBurnout, Professional$$015909
000003003 650__ $$aDelivery of Health Care$$017452
000003003 650__ $$aOffice Management$$023166
000003003 650__ $$aNurse Practitioners$$023075
000003003 650__ $$aPrimary Health Care$$024590
000003003 650__ $$aWorkflow$$038890
000003003 650__ $$aJob Satisfaction$$021115
000003003 691__ $$aSchool of Nursing$$041370
000003003 7001_ $$aRobinson, Michael$$uOregon Health and Science University$$041354
000003003 8564_ $$9562d2e3f-7719-401b-b471-c12bc048ddf5$$s340532$$uhttps://digitalcollections.ohsu.edu/record/3003/files/3806_etd.pdf
000003003 905__ $$a/rest/prod/4j/03/cz/89/4j03cz89r
000003003 909CO $$ooai:digitalcollections.ohsu.edu:3003$$pstudent-work
000003003 980__ $$aTheses and Dissertations