@article{IR,
      author = {Walter, Jessica},
      url = {http://digitalcollections.ohsu.edu/record/4052},
      title = {Letter from the Editor},
      publisher = {Oregon Health and Science University},
      abstract = {Introduction for the second collection of work from the  School of Medicine's Division of Management. Jessica Walter  comments that nearly all of the papers touch on the theory  and practice of process improvement.},
      number = {IR},
      doi = {https://doi.org/10.6083/jymk-v120},
      recid = {4052},
      address = {2018},
}