@article{ETD, school = {D.N.P.}, author = {Berglund, Hannah}, url = {http://digitalcollections.ohsu.edu/record/42880}, title = {Improving employee safety in an outpatient psychiatric private practice via de-escalation training: a quality improvement project}, publisher = {Oregon Health and Science University}, abstract = {This quality improvement project sought to improve employee confidence in coping with patient aggression in an outpatient psychiatric private practice via de-escalation training. Training consisted of a 50-minute didactic presentation facilitated by a content expert that utilized original training materials informed by Richmond’s 10 Domains of De-escalation (2012) and the content expert’s experience in the field. The specific aim was to improve knowledge and comfort by 15% following the intervention. This aim was met by an average 50.41% increase in knowledge and 15.9% increase in comfort reported by in-person attendants (N=9). It further indicated a need for education of best practice self-defensive strategies to improve feelings of safety during an incident. These results suggest that providing de-escalation training to private practice employees may lead to improved levels of confidence when navigating instances of patient aggression. }, number = {ETD}, doi = {https://doi.org/10.6083/bpxhc42880}, recid = {42880}, address = {2024-03-22}, }