TY  - GEN
N2  - This quality improvement project sought to improve employee confidence in coping with patient aggression in an outpatient psychiatric private practice via de-escalation training. Training consisted of a 50-minute didactic presentation facilitated by a content expert that utilized original training materials informed by Richmond’s 10 Domains of De-escalation (2012) and the content expert’s experience in the field. The specific aim was to improve knowledge and comfort by 15% following the intervention. This aim was met by an average 50.41% increase in knowledge and 15.9% increase in comfort reported by in-person attendants (N=9). It further indicated a need for education of best practice self-defensive strategies to improve feelings of safety during an incident. These results suggest that providing de-escalation training to private practice employees may lead to improved levels of confidence when navigating instances of patient aggression. 
DO  - 10.6083/bpxhc42880
DO  - doi
AB  - This quality improvement project sought to improve employee confidence in coping with patient aggression in an outpatient psychiatric private practice via de-escalation training. Training consisted of a 50-minute didactic presentation facilitated by a content expert that utilized original training materials informed by Richmond’s 10 Domains of De-escalation (2012) and the content expert’s experience in the field. The specific aim was to improve knowledge and comfort by 15% following the intervention. This aim was met by an average 50.41% increase in knowledge and 15.9% increase in comfort reported by in-person attendants (N=9). It further indicated a need for education of best practice self-defensive strategies to improve feelings of safety during an incident. These results suggest that providing de-escalation training to private practice employees may lead to improved levels of confidence when navigating instances of patient aggression. 
AD  - Oregon Health and Science University
T1  - Improving employee safety in an outpatient psychiatric private practice via de-escalation training: a quality improvement project
ED  - Goddard, Molly
ED  - Chair
DA  - 2024-03-22
AU  - Berglund, Hannah
L1  - https://digitalcollections.ohsu.edu/record/42880/files/Berglund.Hannah.2024.pdf
PB  - Oregon Health and Science University
LA  - eng
PY  - 2024-03-22
ID  - 42880
L4  - https://digitalcollections.ohsu.edu/record/42880/files/Berglund.Hannah.2024.pdf
KW  - Workplace Violence
KW  - de-escalation training
KW  - employee training
KW  - patient aggression
KW  - verbal de-escalation
TI  - Improving employee safety in an outpatient psychiatric private practice via de-escalation training: a quality improvement project
Y1  - 2024-03-22
L2  - https://digitalcollections.ohsu.edu/record/42880/files/Berglund.Hannah.2024.pdf
LK  - https://digitalcollections.ohsu.edu/record/42880/files/Berglund.Hannah.2024.pdf
UR  - https://digitalcollections.ohsu.edu/record/42880/files/Berglund.Hannah.2024.pdf
ER  -