000043437 001__ 43437 000043437 005__ 20240624074459.0 000043437 0247_ $$2doi$$a10.6083/bpxhc43437 000043437 037__ $$aETD 000043437 041__ $$aeng 000043437 245__ $$aEnhancing oncology clinic efficiency and patient-centered care through early referral patient navigation 000043437 260__ $$bOregon Health and Science University 000043437 269__ $$a2024-06-21 000043437 336__ $$aAbstract 000043437 502__ $$bM.B.A. 000043437 502__ $$gHealthcare Management 000043437 520__ $$aIn 2020 alone, there were 1,603,844 new cancer cases reported in the United States, with 602,347 resulting in death (Cancer Data and Statistics, 2023). Currently, at the Knight Cancer Institute (KCI), patients encounter multiple entry points, including referrals from surgical specialists, primary care providers, or external sources. This results in differing intake workflows for each type of malignancy, and some patients cannot use the established patient navigation system. Research indicates that poor care coordination is associated with medical errors, inadequate symptom management, and increased healthcare utilization and costs (Weaver and Jacobson, 2018). This project seeks to assess the necessary changes for a comprehensive system designed to streamline processes, facilitate early referrals, and enhance patient-centered navigation. Without such improvements, there is a risk that OHSU (Oregon Health Science University) patients with cancer may not receive the full range of services to optimize their treatment. 000043437 540__ $$fCC BY 000043437 542__ $$fIn copyright - joint owners 000043437 650__ $$aPatient Navigation$$040071 000043437 650__ $$aWorkflow$$038890 000043437 650__ $$aNeoplasms 000043437 650__ $$aMedical Errors$$031516 000043437 6531_ $$aoncology 000043437 6531_ $$anew patient referrals 000043437 6531_ $$auniversity health system 000043437 6531_ $$apatient onboarding 000043437 691__ $$aSchool of Medicine$$041369 000043437 692__ $$aDivision of Management$$041635 000043437 7001_ $$aOgram, Candace$$uOregon Health and Science University$$041354 000043437 7001_ $$aMehmood, Saira$$uOregon Health and Science University$$041354 000043437 7001_ $$aPalmgren, Jeffrey$$uOregon Health and Science University$$041354 000043437 7001_ $$aSeyler, Kevin$$uOregon Health and Science University$$041354 000043437 7201_ $$aKing, Aleshia$$uOregon Health and Science University$$041354$$eMentor$$7Personal 000043437 8564_ $$9c075dfb5-c3d5-49ff-ba1e-874ba3f9ec94$$s137341$$uhttps://digitalcollections.ohsu.edu/record/43437/files/Early_Referral_Patient_Naviagtion_2024_Abstract.pdf 000043437 909CO $$ooai:digitalcollections.ohsu.edu:43437$$pstudent-work 000043437 980__ $$aCapstone Abstracts in Healthcare Administration & Management 000043437 981__ $$aPublished$$b2024-06-21