000007658 001__ 7658
000007658 005__ 20240517131618.0
000007658 0247_ $$2DOI$$a10.6083/m4xw4j9b
000007658 037__ $$aETD
000007658 245__ $$aImpacting patient non-attendance with appointments in psychiatric outpatient clinics, a quality improvement project
000007658 260__ $$bOregon Health and Science University
000007658 269__ $$a2017
000007658 336__ $$aFinal project
000007658 502__ $$bD.N.P.
000007658 520__ $$aThe following examines an quality improvement intervention aimed at reducing non-attendance 
at an outpatient community mental health organization in the Pacific Northwest of the United 
States.  Policy creation in regards to interventions designed to reduce non-attendance is presented 
to twenty-five medical providers and the effects of this intervention are then measured using data 
from the electronic medical record.  Only patients eighteen years and older and who are Oregon 
Health Plan participants are measured, as these clients have the highest rate of non-attendance 
and because these clients are unable to be charged a financial disincentive to no-show.  Results 
from this study shows that policy around non-attendance must be enforced for it to be effective.  
Results also suggest further directions to take, including focusing on providers with the highest 
patient non-attendance rates and focusing on specific clients with high non-attendance rates.
000007658 542__ $$fIn copyright - single owner
000007658 650__ $$aAppointments and Schedules$$015005
000007658 650__ $$aState Health Plans$$026379
000007658 650__ $$aPsychiatry$$024823
000007658 650__ $$aCommunity Mental Health Services$$016949
000007658 650__ $$aMental Health$$022046
000007658 651__ $$aOregon$$041094
000007658 691__ $$aSchool of Nursing$$041370
000007658 7001_ $$aWise, Jeffery$$uOregon Health and Science University$$041354
000007658 8564_ $$95f9c3eb9-8d46-4c31-afaf-7f8d52bedf03$$s220782$$uhttps://digitalcollections.ohsu.edu/record/7658/files/Wise.Jeffery.2017.pdf
000007658 905__ $$a/rest/prod/dv/13/zt/52/dv13zt526
000007658 909CO $$ooai:digitalcollections.ohsu.edu:7658$$pstudent-work
000007658 980__ $$aTheses and Dissertations