TY - GEN AB - Traumatic brain injury (TBI) impacts many individuals in the United States and can lead to interference in daily functioning. With this in mind, it is important that those who experience brain injury receive the best care possible throughout their recovery. To ensure timely and focused appointments, some outpatient clinics require patients to complete intake paperwork prior to the first appointment. This can be challenging for patients who have experienced TBI. The aim of this project was to increase intake paperwork completion at an outpatient clinic in Tigard, Oregon specializing in TBI to enhance timeliness of care. Interventions took place during three separate PDSA cycles utilizing email reminders, phone call reminders and phone call reminders with a description of intake paperwork importance. AD - Oregon Health and Science University AU - Furrow, Elaina DA - 2021 DO - 10.6083/p2676w102 DO - DOI ID - 8888 KW - Patient Admission KW - Brain Injuries KW - Quality Improvement KW - Telecommunications KW - Organization and Administration KW - Ambulatory Care Facilities KW - Brain Injuries, Traumatic L1 - https://digitalcollections.ohsu.edu/record/8888/files/Furrow.Elaina.2021.pdf L2 - https://digitalcollections.ohsu.edu/record/8888/files/Furrow.Elaina.2021.pdf L4 - https://digitalcollections.ohsu.edu/record/8888/files/Furrow.Elaina.2021.pdf LK - https://digitalcollections.ohsu.edu/record/8888/files/Furrow.Elaina.2021.pdf N2 - Traumatic brain injury (TBI) impacts many individuals in the United States and can lead to interference in daily functioning. With this in mind, it is important that those who experience brain injury receive the best care possible throughout their recovery. To ensure timely and focused appointments, some outpatient clinics require patients to complete intake paperwork prior to the first appointment. This can be challenging for patients who have experienced TBI. The aim of this project was to increase intake paperwork completion at an outpatient clinic in Tigard, Oregon specializing in TBI to enhance timeliness of care. Interventions took place during three separate PDSA cycles utilizing email reminders, phone call reminders and phone call reminders with a description of intake paperwork importance. PB - Oregon Health and Science University PY - 2021 T1 - Enhancing timeliness of care through intake paperwork completion: a quality improvement project TI - Enhancing timeliness of care through intake paperwork completion: a quality improvement project UR - https://digitalcollections.ohsu.edu/record/8888/files/Furrow.Elaina.2021.pdf Y1 - 2021 ER -