TY - GEN N2 - Traumatic brain injury (TBI) impacts many individuals in the United States and can lead to interference in daily functioning. With this in mind, it is important that those who experience brain injury receive the best care possible throughout their recovery. To ensure timely and focused appointments, some outpatient clinics require patients to complete intake paperwork prior to the first appointment. This can be challenging for patients who have experienced TBI. The aim of this project was to increase intake paperwork completion at an outpatient clinic in Tigard, Oregon specializing in TBI to enhance timeliness of care. Interventions took place during three separate PDSA cycles utilizing email reminders, phone call reminders and phone call reminders with a description of intake paperwork importance. DO - 10.6083/p2676w102 DO - DOI AB - Traumatic brain injury (TBI) impacts many individuals in the United States and can lead to interference in daily functioning. With this in mind, it is important that those who experience brain injury receive the best care possible throughout their recovery. To ensure timely and focused appointments, some outpatient clinics require patients to complete intake paperwork prior to the first appointment. This can be challenging for patients who have experienced TBI. The aim of this project was to increase intake paperwork completion at an outpatient clinic in Tigard, Oregon specializing in TBI to enhance timeliness of care. Interventions took place during three separate PDSA cycles utilizing email reminders, phone call reminders and phone call reminders with a description of intake paperwork importance. AD - Oregon Health and Science University T1 - Enhancing timeliness of care through intake paperwork completion: a quality improvement project DA - 2021 AU - Furrow, Elaina L1 - https://digitalcollections.ohsu.edu/record/8888/files/Furrow.Elaina.2021.pdf PB - Oregon Health and Science University PY - 2021 ID - 8888 L4 - https://digitalcollections.ohsu.edu/record/8888/files/Furrow.Elaina.2021.pdf KW - Patient Admission KW - Brain Injuries KW - Quality Improvement KW - Telecommunications KW - Organization and Administration KW - traumatic brain injuries TI - Enhancing timeliness of care through intake paperwork completion: a quality improvement project Y1 - 2021 L2 - https://digitalcollections.ohsu.edu/record/8888/files/Furrow.Elaina.2021.pdf LK - https://digitalcollections.ohsu.edu/record/8888/files/Furrow.Elaina.2021.pdf UR - https://digitalcollections.ohsu.edu/record/8888/files/Furrow.Elaina.2021.pdf ER -