@article{ETD,
      school = {D.N.P.},
      author = {Jensen, Bethany},
      url = {http://digitalcollections.ohsu.edu/record/9101},
      title = {Implementation of telepsychiatry services in a  county-based behavioral health setting: a quality  improvement project},
      publisher = {Oregon Health and Science University},
      abstract = {During the COVID-19 global pandemic, a county-based adult  behavioral health clinic promptly transitioned from  face-to-face patient encounters to telepsychiatry  technologies. Due to a low resilience for change and  scarcity of quality improvement norms and procedures,  identification of staff responsible for patient  anticipatory guidance and telepsychiatry education were  contacted to engage in an on-demand module on the patient  experience of telepsychiatry. A pre-and-post test survey  was administered, classifying specific themes for quality  improvement via grounded theory. Themes emerged were  analyzed through the lens of the quality improvement model,  Plan-Do-Study-Act (PDSA), and evidence-based procedures and  models via nationally recognized and federal healthcare  entities. Implications explored included upstream analysis  of quality improvement at the county-based health  department and behavioral health clinic, work-burden  relative to mismanagement of telepsychiatry, and the  necessity for continued quantitative and qualitative data  collection on patient experience, attendance of  tele-appointments, medication non-adherence, suicidal and  homicidal behaviors, and emergency room visits, during the  continued implementation of evidence based telepsychiatry.},
      number = {ETD},
      doi = {https://doi.org/10.6083/dj52w553v},
      recid = {9101},
      address = {2021},
}