000009101 001__ 9101 000009101 005__ 20240517110658.0 000009101 0247_ $$2DOI$$a10.6083/dj52w553v 000009101 037__ $$aETD 000009101 245__ $$aImplementation of telepsychiatry services in a county-based behavioral health setting: a quality improvement project 000009101 260__ $$bOregon Health and Science University 000009101 269__ $$a2021 000009101 336__ $$aFinal project 000009101 502__ $$bD.N.P. 000009101 520__ $$aDuring the COVID-19 global pandemic, a county-based adult behavioral health clinic promptly transitioned from face-to-face patient encounters to telepsychiatry technologies. Due to a low resilience for change and scarcity of quality improvement norms and procedures, identification of staff responsible for patient anticipatory guidance and telepsychiatry education were contacted to engage in an on-demand module on the patient experience of telepsychiatry. A pre-and-post test survey was administered, classifying specific themes for quality improvement via grounded theory. Themes emerged were analyzed through the lens of the quality improvement model, Plan-Do-Study-Act (PDSA), and evidence-based procedures and models via nationally recognized and federal healthcare entities. Implications explored included upstream analysis of quality improvement at the county-based health department and behavioral health clinic, work-burden relative to mismanagement of telepsychiatry, and the necessity for continued quantitative and qualitative data collection on patient experience, attendance of tele-appointments, medication non-adherence, suicidal and homicidal behaviors, and emergency room visits, during the continued implementation of evidence based telepsychiatry. 000009101 542__ $$fIn copyright - single owner 000009101 650__ $$aPsychiatry$$024823 000009101 650__ $$aMental Health$$022046 000009101 650__ $$aCommunity Mental Health Services$$016949 000009101 650__ $$aOutpatients$$023380 000009101 650__ $$aMental Disorders$$015415 000009101 650__ $$aTelemedicine$$029784 000009101 691__ $$aSchool of Nursing$$041370 000009101 7001_ $$aJensen, Bethany$$uOregon Health and Science University$$041354 000009101 8564_ $$9ed663e29-3fd9-47eb-9245-31a86f4556bf$$s1314580$$uhttps://digitalcollections.ohsu.edu/record/9101/files/Jensen.Bethany.2021.pdf 000009101 905__ $$a/rest/prod/dj/52/w5/53/dj52w553v 000009101 909CO $$ooai:digitalcollections.ohsu.edu:9101$$pstudent-work 000009101 980__ $$aTheses and Dissertations