The use of clinical information systems and Healthcare is increasing as a result of its many benefits for patients, providers, and administrators. Due to the growing need for improved infrastructure, functionality, security, and increased end user expectations, some institutions that currently use clinical information systems for health care delivery. May be preparing to introduce a whole new suite of technology to meet their needs. Reimplementation, as defined in this study, is the implementation of an advanced and modified version of the same system. Given the high stakes and time sensitive nature of health care, reimplementation can prove to be as complicated as first-time implementations. The purpose of this preliminary qualitative study was to understand the issue of user transition during reimplementation in an outpatient setting.