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Abstract

Provider burnout in primary care is a concerning possibility in today’s healthcare environment. Providers commonly spend a great deal of time on administrative tasks and paperwork that do not require their level of training. A review of the literature suggested several ideas to improve office workflow and decrease provider burnout. To date, there are no published studies that have implemented strategies to test their effectiveness in improving workflow. This study implemented selected interventions from the literature in a small primary care office and administered a pre- and post-intervention survey to measure the interventions’ effects on job satisfaction and productivity. This project was unique in studying the effects of implementing specific interventions from the literature into a practice and attempting to determine whether the effect was significant.

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