This paper examines strategies to enhance attendance rates and provider productivity within addiction medicine, focusing on CODA Inc. Consistent patient engagement in healthcare, especially in specialized areas like addiction medicine clinics, is essential for achieving effective treatment outcomes. Clinics like CODA Inc. are pivotal in addressing substance use disorders. By gathering feedback from patients and employees, improving the EHR system, and offering more flexible scheduling, CODA can continue delivering high-quality care to its patients.