The capstone project was undertaken to identify opportunities for Oregon Health & Science University (OHSU) to streamline its outside referral processing system and enhance the experience for both internal teams and external providers. This report recommends the implementation of both Care Everywhere Referral Management (CERM), and Epic created and integrated software, for referrals from Epic users and FormDr, a 3rd party conditional form creation platform, for providers not utilizing Epic. These solutions aim to enhance the referral process by decreasing the rate of referral rejections, improving communication among providers, and reducing the need for manual data entry, all of which will facilitate quicker patient access to care.