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Abstract

The Oregon Health and Science University (OHSU) has been using the EpicCare Electronic Medical Record system (Epic for short) since 2006. Every year, new system upgrades are released by Epic. Each upgrade includes a vast number of new features, functionality fixes, and compatibility updates; some optional, some required by federal government mandate. This capstone report discusses and assesses the 2011 Epic10 upgrade process at OHSU from the first planning meeting, through the process of system building, testing, and dress rehearsals, to the final training sessions and organization-wide go-live. Epic system upgrades at other organizations are also discussed and compared to OHSU‟s experiences.

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