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Abstract

The COVID-19 pandemic dramatically increased the incidence and severity of already-high healthcare provider burnout rates. Outpatient mental health providers experienced comparable levels of burnout throughout COVID-19 and will field the increased demand for mental health services in the recovery period after COVID-19, limiting the ability for these providers to address their own burnout. Organizational interventions that strive to reduce burnout, such as employee recognition initiatives, have greater impact than individual efforts in decreasing provider burnout. This pilot quality improvement project gathered baseline employee data prior to an educational presentation to supervisors on the impact of employee recognition on burnout to be able to assess the relationship between increased supervisor awareness of burnout and recognition, recognition efforts by supervisors, and employee burnout ratings.

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