Files

Abstract

Patient portals are important parts of the electronic health record that can be used by adolescents to engage with the healthcare system in a variety of ways including making appointments, requesting refills, and messaging with their healthcare team. This quality improvement project aimed to increase the percentage of adolescents enrolled in the patient portal (MyHealth) from 36-50% within the span of six months. The project took place in a pediatric primary care clinic that has 1656 adolescent patients enrolled. Using two unique PDSA cycles this project combined the use of patient education, schedule scrubbing, and marketing materials to sign adolescent patients up for MyHealth. After each PDSA cycle we analyzed the number of adolescent patients enrolled in the patient portal as compared to the total number of adolescent patients. Although this project did not achieve the aim of 50% adolescent enrollment, we were able to increase the total number of adolescents enrolled as well as gain momentum for MyHealth enrollment across the clinic setting.

Details

PDF

Statistics

from
to
Export
Download Full History