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Abstract

The project site?a 26-member organization committed to improving the mental health and well-being of its Portland community?lacks a systematic way to evaluate and improve the quality and effectiveness of the mental health services it provides. The purpose of this project was to increase organizational knowledge and understanding about a method of routine outcome monitoring called Feedback Informed Treatment (FIT), and to make steps towards its eventual implementation. Implementation research on FIT indicates that organizations must have a strong existing culture of feedback before attempting to move through the five stages of FIT implementation. This project provided team members at the private practice clinic with training in the essential concepts of FIT to further promote the organizational culture of feedback.

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